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Status update on Feature Requests – Q2 2024

I have an exciting update about the feature request backlog in our community. We have managed to put a TON of requests onto our product roadmap! 🔮 This is part of a larger campaign to make our product roadmap more transparent for YOU, our developer community. What’s on the roadmap: We’re planning to release the following features by the end of the year 👀 Things can shift, but this is what we’re planning so far. Querying Formula column values Add item_count to groups Accessing archived Items in a board via monday API Add new pulses at the top of board/group SEO improvements for public marketplace (loading time, proper HTML links, etc) Change pricing for apps using a web UI (not form) ItemCard - delete item & create item feature Trigger: “When an item is deleted” Enable some blocks with dependencies to be published Custom conditions for automations Workflow block ID in app payload In our long-term roadmap: These features are in our vision for the platform, but we can’t share a specific ETA yet. Api feature request: expose user.time_format & date_format Rename of column IDs Bulk update of Items through API? Expose board order value on items/subitems Create Multiple items at once Changing/Setting Group ID values Monday storage as a database Affiliate / Referral commission in the monetization SDK Subitems columns in custom integration Lifecycle event when user starts the app demo Applying subscription discounts via the API? Allow app developers to test monetization flow in their app App billing - allow devs to prices for existing users (not just new ones) App bundles - to increase sales Are there plans to add graphQL support for vendors to query things like subscriptions? Features we’re still researching These are interesting but require deeper research. We want to invest in them, we are just not sure what the solution will look like. Show warning when app is restricted to specific workspaces & better error messages Custom development profiles with stages/parameters What’s next? Building all of this, of course! In a few months, we’ll repeat the process – update statuses and prioritize the new or newly-popular items. Read this topic for more about our feature request discovery and tagging process. Disclaimer: While these are estimations and the best information so far, our plans can change given shifting business priorities or team capacity!

Support for our Apps & Developers!

Effective immediately, we have decided to deprecate the previous monday.com form used to submit marketplace requests, which was found here: https://wkf.ms/44uiZaW . We understand that this change might initially seem inconvenient, but our aim is to streamline the process and make it more efficient for everyone involved. We have designed new avenues to accommodate your requests and we believe these changes will benefit you in the long term. We have aligned our internal processes to give more thorough and timely responses. Please see the list below to determine the best place to submit your request based on the nature of your need: For updating your app’s listing page, this will now be done within the platform. Please use this link to learn more: Update your app listing page For submitting pricing changes, use this form: Plans & Pricing - monday.com Marketplace monetization If you have a feature request, please have a look at our community here: Feature Requests - API and Apps Framework - monday Community Forum For all things related to Marketing, we have a fantastic resource just for you: [https://support.monday.com/hc/en-us/articles/12793031371282-Promoting-an-app-on-monday-com] Finally, for all other requests – including matters pertaining to monetization, billing, and technical issues – kindly use the following form: https://support.monday.com/hc/en-us/requests/new?ticket_form_id=13855862562962. If you are unsure where to submit, you can also utilize this form. As a note, this form will open a ticket with our support team & thoroughly completing all fields on the form will expedite our team’s investigation. We thank you for your understanding, patience, and cooperation as we transition to these new procedures and hope you’ll find them better suited to your needs. As always, we are committed to offering you the best support and we appreciate your partnership.

Marketplace User Support SLAs

Let’s discuss support in the Marketplace! We understand that you may already know about the recent changes we’ve made to enhance support for app developers and API users like yourself. We phased out the old appsupport@monday.com email and introduced a more streamlined form. [See more here: New Support Form]However, there’s more to these changes! We’re excited to announce a small adjustment in how your app customers receive support. Previously, we would simply direct them to reach out to the support email listed on the app page. Now, we’re taking a more active role in the conversation to facilitate support from the monday.com side. If a customer contacts our main support channel, we will CC your email and collaborate with you directly to find a solution. If the issue is on the monday.com side or if the user needs further assistance with a workflow, we’ll be there to assist. This in mind, we’d like to take a moment to remind all our app developers about our support SLAs. According to our Marketplace listings Terms, it is expected that you respond within 2 business days to a request from a User or monday.com, and promptly to urgent issues referred by monday.com. We will be reaching out through the email listed on your app listing page under “contact the developer.” If this email needs updating, please request the change via our form here: https://wkf.ms/44uiZaW. Please don’t hesitate to reach out if you have any questions or concerns. We’re here to support you and make the Marketplace experience even better for everyone.

Monday code GA launch

Our monday code abilities provides a secure, serverless environment within the monday.com platform. This is where you can host and run apps with monday.com’s security and compliance standards built in, avoiding the heavy lifting of setting up and managing production servers, and creating apps that meet our customers’ unique requirements. Many of you have started using monday code recently, which allows us to learn, fix problems, and add new capabilities. We are GA-releasing monday code with the latest optimization capabilities. With the improvement and with over than 50 apps in production, we feel confident to say: monday code is a performance multiplier solution for you. What’s new? Support for additional programming languages for enhanced flexibility. 🚀 Observation capabilities to boost app performance and address potential issues effectively. 😎 Allow managing subscriptions quota. 🥳 A revamped Software Development Life Cycle (SDLC) process, allowing you to build, deploy, and run full applications with multiple features—all within a single code base. ✅ Improved local development with a direct connection between the local environment and monday.com. 🤩 Deployment directly from your developers’ continuous deployment (CD) environments using Github actions, streamlining the process and saving you time. 🔥 Join us on monday code, explore these exciting enhancements, and let’s create amazing apps together! Don’t forget to check out the video for more details.

Developers Feature Requests new process!

Hey, community! We’re committed to improving our attention to you and ensuring your needs are heard and reflected on our roadmap. While we have been attentive, we acknowledge that our current process lacks organization and smoothness. So, let us introduce you to our updated Feature Request (FR) process: Where can you submit a feature request for the monday.com team? You can do so in the community section through this link. There, you’ll find a dedicated space to write and explain your request. You can also vote for other feature requests suggested by fellow developers. What should you include in a feature request? To help us and other users understand your request, please structure it as follows: Summary: Provide a concise overview of your request. The problem: Clearly explain the issue or challenge you’re facing. The use case: Describe how this feature will address the problem at hand. The suggestion: Present your proposed solution or feature idea. Additional details: Feel free to include any supplementary information. What will we do with your FRs? Every quarter, we review the most voted feature requests in our teams. As a result of this review process, we will provide updated status notifications to the community. These tags will indicate if a request is being added to our roadmap and the expected release timeline. What do we need from you for this process to work? First and foremost, 📢 please vote! 📢Your votes help us gauge the importance and priority of different requests. Lastly, please make sure to follow the suggested structure and provide as much information as possible in your feature requests. This ensures clarity and helps us better understand your needs. What else should you know? While we aspire to review every feature request, please note that it will not be possible every quarter due to volume. This is why we encourage the use of the voting system. What’s in it for you? By actively participating in this process, you can make a tangible difference and influence our roadmap. We want your feedback to have an even bigger impact. Here are some recent requests from the community that made it onto our roadmap: 🚀 Hosting your app on monday code ✅ Webhook authentication 🔥 Improved monday tunnel 🤩 API methods for getting app installation info 😎 Quicker pagination with next_items_page 🥳 Sorting items by creation or update date Thank you for being an integral part of our community. We’re excited to hear your ideas and work towards enhancing our product together! ❤️

Introducing an Impactful Feature to Boost App Installations

📢We are thrilled to unveil a new feature that will take your marketplace apps to the next level. Say hello to the Demo Experience! 🚀 What is the Demo Experience? The Demo Experience is a powerful tool that enables you to create immersive demo environments for your marketplace apps. This game-changing capability allows potential users to get a hands-on experience of the core functionalities of your app without the hassle of installation, admin approval, or granting access to account data. What value Deme experience can give you 🔎 A Seamless App Exploration: With the Demo Experience, users can try out your app safely and securely, ensuring they find the right fit right away. 🕐 Reduced Time to Value: The Demo Experience greatly accelerates the decision-making process, allowing users to experience firsthand the benefits of your app and increasing the chances of them becoming long-term users. 🫱 Enhanced Decision Making: By providing users with a real-life experience of your app, they can make more informed decisions about its relevance to their specific needs. ✅ Streamlined Approval Process: Allows users to present a solid case to their administrators, making the approval and installation process smoother than ever before. We believe that this feature will revolutionize the way users interact with marketplace apps, providing an immersive experience that will drive them to install and use the app. Next steps: Here is our suggested implementation strategy! Watch @dipro video and/or read the documentation to get all the details you need (ETA- 10 minutes). Set a time for you and your team to brainstorm on the most effective way to showcase your app value (in the shortest time to value) using a demo experience. Implement the demo experience technically for your app (ETA differ between apps). Excited to see your demo’s experience 😊