Product updates

Earlier today, some developer accounts were unable to access the monday API. If you are an app developer, you may have seen errors when testing your app in your developer account. When we received reports about this issue, our dev team identified the issue and pushed a fix within a few hours. The issue was resolved around 1pm GMT. Only a very small portion of developer accounts were affected (less than 25). No customer accounts were affected. In the interest of transparency, we’re sharing this update – despite it having a relatively small scope. If you’re still having issues, please open a technical support request here.

We are super excited to announce that Elevate New York is SOLD OUT!! If you haven’t reserved a spot for London yet, I suggest you do it fast! This is a great opportunity to meet our top customers and partners face to face. Can’t wait to see you all there 🙂Elevate 2024 by monday.com

Check out what’s new in the past two weeks! 🙌 API New timeline items query and mutations Apps New sales analytics widget New monday code multi-region feature

Here’s what’s new in the past few weeks! 👀 API New descriptive field limit exceeded error New errors object in API errors Apps New monday code Python SDK openItemCard SDK method improvements Bug fix: Missing app_trial_subscription_ended webhooks

Check out what’s new in the past few weeks! 👀 API API version switch Maintenance = 2024-04 Current = 2024-07 Release candidate = 2024-10 New marketplace_app_discounts object New mutations to grant and delete marketplace discounts New descriptive JSON parse error Apps Marketplace app discounts improvements Integration templates renamed to integration for sentence builder

Check out what’s new in the past few weeks! 👀 API Bug fix: Subscribe everyone on a team to a board New apps_monetization_info object Apps Changes to seat-based app calculations New last updated dates on analytics widgets Introducing the Marketplace Revenue Sharing program New runtime metadata property for actions

Dipro here - after a few weeks of investigating, I’d like to share with you some updates and final decisions we have made regarding app pricing based on user count. For background: some apps are priced based on the total users on your account. In the app checkout process, monday.com will recommend an app plan size based on the account size. On May 10th, we started making this recommendation based on the number of active users in your account, rather than the total size of your monday plan. This decision was made in response to the counting of non-billable users such as guests and viewers. We announced this change in our developer changelog. After this change, we received feedback from our partners & customers that this was counterintuitive and buggy. Furthermore, some customers with multiple product subscriptions were prompted to upgrade in error. This week, we rolled back the change – our system will now recommend app plans based on an account’s monday.com plan size. For customers with products, we will recommend a plan equal to the number of seats on their largest product. Following this rollback, a small number of customers may need to upgrade their app subscriptions, if they subscribed for an affected app between May 10th and June 17th 2024. We will individually communicate with affected developers today. Ultimately, the change impacted only a very small number of customers, however given the response and impact this change had on our partners, we want to mark this as an opportunity where we have learned and will continue to do better in our communication and transparency. We understand the value and impact changes can make on our developer ecosystem and continue to strive for quality.

IMPORTANT ANNOUNCEMENT 🥁 We are announcing the marketplace revenue sharing program! The revenue sharing program, scheduled to launch on September 1st, 2024, is structured to support our partners’ growth and incentivize the development of high-quality apps. How will it work? Once an app reaches the milestone of $200,000 in lifetime accumulated revenue*, the revenue sharing model is activated. For every subsequent month, 85% of the revenue generated by the app will go to the developer and 15% of the revenue will be collected by monday.com For instance, if an app makes $10,000 in a month post the milestone, the app builders will keep $8,500, and monday.com will collect $1,500. This model has been carefully crafted to ensure that our developers are supported as they scale, and to reflect our shared success. This will ensure our overall growth that will continue to amplify the reach of your apps and help you thrive. Read more about it here. *Accumulated revenue refers to the total amount of revenue generated by a product, service, or entity over its entire existence. Read more about it here

Check out what’s new in the past few weeks! 👀 API Access the AI bot in the API playground Hotfix for ComplexityException errors Apps New secrets manager for monday code Developer center UI improvements New monetization requirements for marketplace approval Removed directives on June 1st, 2024 New monday tunnel domains New ability to reorder integration recipes

You can now access our API/apps framework AI bot in the API playground using the Ask AI button in the top right corner!

We recently held a one-day hackathon focused on quick updates based on known issues and feedback from our community. Check out what’s new below! Personalized welcome headers with your profile name 👋 Search by app name to make locating your app a breeze (and it even auto-focuses on the search bar when you open the app page!) 🔍 Open links in new tabs or windows (with a right-click) 🪟 Create a new app version or promote a draft from any page 💥 Search by feature name instead of scrolling through a long list (and it even auto-focuses on the search bar when you open the feature page!) 🔍 More descriptive app feature names for new app features (e.g., Board View feature or Account Settings View feature) ✍️ The left-pane menu won’t jump when you switch between tabs ⚓ Smaller header on the App versions tab so you have more real estate to manage versioning 📂

Dear partners, We want to inform you that starting July 1st 2024 (the effective date), new apps will not be able to be published with a monetization system external to monday.com. When monetizing your apps, you will be able to use the monday native monetization. Our monetization handles the entire payment and billing process, it takes the hassle out of billing users and processing payments, giving you more time to focus on building and improving your app. We are constantly upgrading and improving our native capabilities and are committed to continue focusing on it. This change does not affect existing apps, and it will be applicable to new apps submitted after the effective date. Read more about our monetization here: Monetization

On June 1st, 2024, we will remove the allow-top-navigation and allow-top-navigation-by-user-activation directives from iframes to increase app security. See previous announcement here. These directives enable apps to redirect customers from their monday account to another website, which poses a security risk for many customers. Here are good and bad examples of what’s currently allowed: // Open link in a new tab - GOOD window.open("https://www.mozilla.org/", "mozillaTab"); // Open link in a new window - GOOD window.open("https://www.mozilla.org/",'name','height=300,width=650,screenX=400,screenY=350') // Redirect the user outside of monday - BAD window.top.location.href = "https://www.mozilla.org/"; After deprecating these directives, any links utilizing this functionality won’t work but won’t impact app functionality. This update will only disable window.top.location.href (see example below): window.top.location.href = "https://www.mozilla.org/"; If you need to direct customers to an external link from the app, you can still do so by opening it in a new tab using the SDK or the window.open method. window.open("https://www.mozilla.org/", "mozillaTab"); Got questions? Drop them in the thread below 👇

Here’s what’s new in the past few weeks: API Breaking change rollback: data object in error codes Apps New create item dialog SDK method Changes to seat-based app calculations Removing directives on June 1st New ability to create secrets for monday code through the UI

It’s been a while since our last round-up of changes to the API, apps framework, and marketplace…but we’re back with many new and improved features! Check them out below 🤠 API 2024-07 Bug fix: Changes to ComplexityException error reverted 2024-04 New app_subscription_operations query and mutation New ability to create a doc column Bug fix: Date column filtering with multiple exact dates Bug fix: Changes to ComplexityException error reverted 2024-01 Bug fix: Changes to ComplexityException error reverted Apps New SDK method to open app rating popup Important updates to workspace templates board permissions New self-service requests to update your app listing page Updated sales and app analytics widgets New monday code alerts

On June 1st, 2024, we will remove the allow-top-navigation and allow-top-navigation-by-user-activation directives from iframes to increase app security. These directives enable apps to redirect customers from their monday account to another website, which poses a security risk for many customers. Here are good and bad examples of what’s currently allowed: // Open link in a new tab - GOOD window.open("https://www.mozilla.org/", "mozillaTab"); // Open link in a new window - GOOD window.open("https://www.mozilla.org/",'name','height=300,width=650,screenX=400,screenY=350') // Redirect the user outside of monday - BAD window.top.location.href = "https://www.mozilla.org/"; After deprecating these directives, any links utilizing this functionality won’t work but won’t impact app functionality. This update will only disable window.top.location.href (see example below): window.top.location.href = "https://www.mozilla.org/"; If you need to direct customers to an external link from the app, you can still do so by opening it in a new tab using the SDK or the window.open method. window.open("https://www.mozilla.org/", "mozillaTab"); Got questions? Drop them in the thread below 👇

I have an exciting update about the feature request backlog in our community. We have managed to put a TON of requests onto our product roadmap! 🔮 This is part of a larger campaign to make our product roadmap more transparent for YOU, our developer community. What’s on the roadmap: We’re planning to release the following features by the end of the year 👀 Things can shift, but this is what we’re planning so far. Querying Formula column values Add item_count to groups Accessing archived Items in a board via monday API Add new pulses at the top of board/group SEO improvements for public marketplace (loading time, proper HTML links, etc) Change pricing for apps using a web UI (not form) ItemCard - delete item & create item feature Trigger: “When an item is deleted” Enable some blocks with dependencies to be published Custom conditions for automations Workflow block ID in app payload In our long-term roadmap: These features are in our vision for the platform, but we can’t share a specific ETA yet. Api feature request: expose user.time_format & date_format Rename of column IDs Bulk update of Items through API? Expose board order value on items/subitems Create Multiple items at once Changing/Setting Group ID values Monday storage as a database Affiliate / Referral commission in the monetization SDK Subitems columns in custom integration Lifecycle event when user starts the app demo Applying subscription discounts via the API? Allow app developers to test monetization flow in their app App billing - allow devs to prices for existing users (not just new ones) App bundles - to increase sales Are there plans to add graphQL support for vendors to query things like subscriptions? Features we’re still researching These are interesting but require deeper research. We want to invest in them, we are just not sure what the solution will look like. Show warning when app is restricted to specific workspaces & better error messages Custom development profiles with stages/parameters What’s next? Building all of this, of course! In a few months, we’ll repeat the process – update statuses and prioritize the new or newly-popular items. Read this topic for more about our feature request discovery and tagging process. Disclaimer: While these are estimations and the best information so far, our plans can change given shifting business priorities or team capacity!

Effective immediately, we have decided to deprecate the previous monday.com form used to submit marketplace requests, which was found here: https://wkf.ms/44uiZaW . We understand that this change might initially seem inconvenient, but our aim is to streamline the process and make it more efficient for everyone involved. We have designed new avenues to accommodate your requests and we believe these changes will benefit you in the long term. We have aligned our internal processes to give more thorough and timely responses. Please see the list below to determine the best place to submit your request based on the nature of your need: For updating your app’s listing page, this will now be done within the platform. Please use this link to learn more: Update your app listing page For submitting pricing changes, use this form: Plans & Pricing - monday.com Marketplace monetization If you have a feature request, please have a look at our community here: Feature Requests - API and Apps Framework - monday Community Forum For all things related to Marketing, we have a fantastic resource just for you: [https://support.monday.com/hc/en-us/articles/12793031371282-Promoting-an-app-on-monday-com] Finally, for all other requests – including matters pertaining to monetization, billing, and technical issues – kindly use the following form: https://support.monday.com/hc/en-us/requests/new?ticket_form_id=13855862562962. If you are unsure where to submit, you can also utilize this form. As a note, this form will open a ticket with our support team & thoroughly completing all fields on the form will expedite our team’s investigation. We thank you for your understanding, patience, and cooperation as we transition to these new procedures and hope you’ll find them better suited to your needs. As always, we are committed to offering you the best support and we appreciate your partnership.

Board permissions will now transfer to boards created from the templates in workspace template apps. Before this update, board permissions defined by a workspace owner would not transfer to boards created from the template. This change will be automatically applied to all new app usage. It will not impact those who create the template or the app because they already have full permissions as owners. However, it can impact non-owners who may have restricted permissions if they were defined in the template. In these instances, the board owner can update the permissions for those who need access.

We’ve been working with pricing experts Untapped to create a set of recommendations for you to price your app. The result is an extensive document that answers 6 main questions, based on the most common topics our community members have asked about: Do I used seat-based or feature based plans? How many plans should I offer? What do I include in each plan? How do I price each plan? Should I offer a free plan or a free trial? How should i use discounts? Download the pricing report now!

We’ve been busy over the last few weeks making updates and improvements to the API and apps. Check out what’s changed below! API As a reminder, 2024-04 will become the default version on April 1st, 2024 New Javascript SDK and CLI 📣 Breaking changes to app installs queries in 2024-04 Mutations with the column_values argument now accept both strings and integers Apps New parameter for open plan selection SDK method Updates to marketplace user support

Let’s discuss support in the Marketplace! We understand that you may already know about the recent changes we’ve made to enhance support for app developers and API users like yourself. We phased out the old appsupport@monday.com email and introduced a more streamlined form. [See more here: New Support Form]However, there’s more to these changes! We’re excited to announce a small adjustment in how your app customers receive support. Previously, we would simply direct them to reach out to the support email listed on the app page. Now, we’re taking a more active role in the conversation to facilitate support from the monday.com side. If a customer contacts our main support channel, we will CC your email and collaborate with you directly to find a solution. If the issue is on the monday.com side or if the user needs further assistance with a workflow, we’ll be there to assist. This in mind, we’d like to take a moment to remind all our app developers about our support SLAs. According to our Marketplace listings Terms, it is expected that you respond within 2 business days to a request from a User or monday.com, and promptly to urgent issues referred by monday.com. We will be reaching out through the email listed on your app listing page under “contact the developer.” If this email needs updating, please request the change via our form here: https://wkf.ms/44uiZaW. Please don’t hesitate to reach out if you have any questions or concerns. We’re here to support you and make the Marketplace experience even better for everyone.

We’ve been busy over the last few weeks making updates and improvements to the API and apps. Check out what’s changed below! API (2024-04) Breaking changes New kind field enum values Non-breaking changes New is_default_workspace field New create_item mutation arguments New field and argument on app_installs object New display_name field on version and versions objects Apps New demo experience for marketplace apps New security and compliance questionnaire

Many IDs in our platform are returned as integers. These IDs are sequential, which means that they get bigger (and longer) over time. If you are an app developer who stores these IDs in a database, please store them as large integers (Javascript BigInt, SQL BigInt, Java long etc) or character strings, to prevent overflow issues. Even if a specific ID is currently compatible with the integer type, it may eventually become too long to be stored as one. For example, board and item IDs are already too long, and subscription IDs and integration IDs will become too long in the next year or so. Different languages and databases have various ways of handling large integers, so your experience may vary – some applications may throw an overflow error while others will handle it behind the scenes.

Our monday code abilities provides a secure, serverless environment within the monday.com platform. This is where you can host and run apps with monday.com’s security and compliance standards built in, avoiding the heavy lifting of setting up and managing production servers, and creating apps that meet our customers’ unique requirements. Many of you have started using monday code recently, which allows us to learn, fix problems, and add new capabilities. We are GA-releasing monday code with the latest optimization capabilities. With the improvement and with over than 50 apps in production, we feel confident to say: monday code is a performance multiplier solution for you. What’s new? Support for additional programming languages for enhanced flexibility. 🚀 Observation capabilities to boost app performance and address potential issues effectively. 😎 Allow managing subscriptions quota. 🥳 A revamped Software Development Life Cycle (SDLC) process, allowing you to build, deploy, and run full applications with multiple features—all within a single code base. ✅ Improved local development with a direct connection between the local environment and monday.com. 🤩 Deployment directly from your developers’ continuous deployment (CD) environments using Github actions, streamlining the process and saving you time. 🔥 Join us on monday code, explore these exciting enhancements, and let’s create amazing apps together! Don’t forget to check out the video for more details.