Hi All,
I’m unable to submit a support ticket that doesn’t result in an AI generated response telling me to check the developer portal, as such I’m turning to the community forums in hopes that I can get some traction or human eyes on this situation.
The situation is that I have submitted for marketplace / app review for an app. After submission however, I am unable to tell if the submission actually went through.
Initially I contacted support requesting clarification and was given an AI generated response telling me to check the developer portal for existing submissions and if not, to submit the form.
I have done this, twice. In all three times (total) submitting, I have not received a confirmation e-mail and neither has the developer portal changed to show any pending submissions (as the AI generated response seems to imply it will).
Does anyone have any suggestions on how to continue? Any attempts at putting in a support ticket is met with the same AI generated response. If someone from the monday support team is here, hopefully you can assist or advise
I have no issues waiting, as long as I have confirmation it was received and a rough timeline so we can plan around it. As it stands this is a complete blocker for this initiative as part of our integration work.
Any advice or suggestions would be appreciated.
Kind Regards,
Jude
Qwilr