General

Hi all, I’ve been working on an app with integration actions and I’ve been struggling to find a comprehensive description of the format of the Authorization header passed through. This would come in very helpful as the app needs to validate the subscription of the account performing the action but there is no defined subscription field in the example format here despite me knowing it exists from testing. Is there more comprehensive documentation on the valid format of the JWT anywhere?

I have a Monday Code hosted app that I’m working on implementing webhooks for, but I’m having an issue getting a shortLivedToken. This code handles the webhook POST call: import { NextResponse } from 'next/server'; import jwt from 'jsonwebtoken'; import { headers } from 'next/headers'; export async function POST(request: Request) { try { const headersList = headers(); const authHeader = headersList.get('Authorization'); const token = authHeader!.replace('Bearer ', ''); const clientSecret = process.env.CLIENT_SECRET; const decoded = jwt.verify(token, clientSecret!); const accessToken = decoded.shortLivedToken; } catch (error) { // handle error } } and decoded evaluates to: { "fields": { "dat": { "structValue": { "fields": { "client_id": { "stringValue": "b11**********************", "kind": "stringValue" }, "app_version_id": {

I’ve run into a problem with my app, where I update items on multiple boards using change_multiple_column_values mutation. My query is working, apart from some boards / items, where I get UserUnauthorizedException - though I am able to access the board in question and edit items on it by hand. This error is also thrown when using token of someone with admin rights. I am a programmer and not an avid Monday user myself, so maybe I am missing something obvious, like a setting on a certain item or column? How would I check that? What else should I check?

Hello, I’m exploring integration options and wondering how to integrate Monday.com with Outlook Tasks. Where can I find information/guidance on this? Thank you, Anat

Hello 🙌 As I said in the title the issue is that I don’t get the data I requested from the operations that executed successfuly. I only get errors if at least one operation fails I’m not sure if this is a mistake on my end since it’s the first time I’m working with graphQL I’ve tried it in both the playground and in my codebase Here’s my query mutation { mutate1: change_multiple_column_values( item_id: 8152384251 board_id: 8109281540 column_values: "{\\"name\\": \\"ASD\\", \\"status\\": {\\"index\\": \\"0\\"}, \\"date4\\": {\\"date\\": \\"2025-02-09\\", \\"time\\": \\"20:03:26\\"} }" ) { id name } mutate2: change_multiple_column_values( item_id: 8152384251 board_id: 8109281540 column_values: "{\\"name\\": \\"ASDASDASD\\", \\"status\\": {\\"index\\": \\"0\\"}, \\"date4\\": {\\"date\\": \\"2025-02-09\\", \\"time\\": \\"20:03:26\\"} }" ) { id name } delete2: delete_item(item_id: "5242344") { id } delete3: delete_item(

I can pass url as a parameter when creating webhooks, but when querying for webhooks the url property is not part of the schema. This is incredible bad. What if I need to recreate certain webhooks with a different endpoint URL? I could delete all webhooks but might unintended delete webhooks for other integrations as I can’t filter for only those webhooks that contain the wrong URL. This information is visible through the UI, but I can’t get the same info through the graphql API. Why not?

I wonder who is actually the user_name/user_email contained in the app webhooks we receive? What’s his role? I know he is the user who installed the app on the account, isn’t he? Is the user who purchases a subscription? Why does the user change? When we receive a app_subscription_renewal_attempt_failed webhook, we contact both the user who originally purchased the subscription and the user contained in this last event. Often they are different users. They usually reply they are not the right person to contact. Thanks for your help in explaining me this feature.

here is my code to create from xl file `ts import * as XLSX from ‘xlsx’; // Configuration const API_TOKEN: string = process.env.API_TOKEN || ‘’; const WORKSPACE_ID: number = 1634278; // Headers for API requests const headers = { Authorization: API_TOKEN, ‘Content-Type’: ‘application/json’, ‘API-version’: ‘2023-10’, }; interface ExcelColumns { [key: string]: string; } interface ColumnMap { [key: string]: string; } // Default column type const DEFAULT_COLUMN_TYPE = ‘text’; // Custom column type mappings (if needed) const CUSTOM_COLUMN_TYPES: ExcelColumns = { ‘Task Name’: ‘text’, // Supported Desc: ‘long_text’, // Supported ‘Due Date’: ‘date’, // Supported Assignee: ‘people’, // Supported Status: ‘status’, // Supported }; // Status mapping (customize based on your workflow) const STATUS_MAP: { [key: string]: { index: number; color: string } } = { ‘Not Started’: { index: 0, color: ‘#ff0000’ }, ‘In Progress’: { index: 1, color: ‘#00ff00’ }, Done: { index: 2, color: ‘#0000ff’ }, }; async fun

We recently launced the Round Robin Pro app which enables you to assign items to users based on any custom configuration. The app integrates with monday.com automations enabling you to create any assignment logic of your choice. This is particularly useful for sales teams looking to distribute leads among sales reps. Here are some of it’s features: ✅ Two distribution models (Round robin and Percentage or Weighted) ✅ Set working days and hours for users ✅ Set active/non-active state for users ✅ Set Timezones for users ✅ Set Absent Status (for example, when a user is out of office or sick, no items will be assigned to that user) ✅ Run templates across different boards ✅ Assign users or teams automatically ✅ Control access to templates and settings ✅ And many more.… You can find it in the marketplace here. If you have any questions concerning the app, you can always reach out at support@kolaai.com

Can someone please confirm if item duplication through API always create item in same group as base item or not? One of our customers is saying her duplicate item (through our app) are not going into correct group. We assumed that duplication creates item in the same group but want to confirm whether this is the case or not ?

Hi, As of mid day GMT yesterday, the settings pane for the Dashboard widget app that we have developed for the Marketplace (Speedometer) is completely blank. I opened a ticket with Dev support yesterday, but have not received a reply yet. This is very troubling as my users can’t edit settings, but even worse, new downloaders immediately uninstall since they can’t seem to figure out how to work the thing… Anybody else notice this issue? Monday Dev Support - any eta on when this issue will be resolved? Thanks! Steve Escott AllDayIT

Hey hey - Before October 2024, users of a custom form a developer created were able to fill out the form, submitting the form would cause a chain reaction of updates with lots of boards. When I started working on this project, the only way to submit this form was if you are a board owner. This was not the case previously. We don’t want everyone to be a board owner because that will give employees too much accessibilty to change whatever they want (likely by accident). Was there a change in Monday.com that caused board owners to be the only ones who can make changes? Can someone here help me understand how I might be able to manage permissions better? This is the error we are encountering for all the non-board owners: { "errors": [ { "message": "User unauthorized to perform action", "locations": [ { "line": 1, "column": 10 } ], "path": [ "cr

Are you developing new apps for a 2025 release? This opportunity is for you! Get your app, or app idea, ready for success on the monday.com Marketplace! Join our Pitch Your App initiative and present your app’s features, benefits, and use cases to monday.com’s product marketing and engineering experts. We have two slots available for a Pitch Your App event in March 2025. Following your pitch, our team will provide up to 15 minutes of valuable feedback, offering insights, ideas, and advice to enhance your app’s marketability, utility, and popularity. This is just one way we’re supporting monday.com app developers. Here’s how it works: You’ll have 5-10 minutes to pitch your app, using a concise presentation or pitch deck (approximately 5 slides) as a visual aid. Be clear and focused, highlighting only the most critical aspects of your app. To maximize your pitch, address these key points: Problem Solving: What problem(s) does your app solve? How does it address these challenges? Diffe

Hi, I am a bit confused as we had a perfectly functionning API setup. We never specified the charset to be used and always got appropriate results. However,as of this week (02-17-2025), API calls on say, item names, improperly return accents (say “é” as “é”). Our setup hasn’t changed at all in several months. Does anyone have any insight on to how to resolve this ? I tried using the charset=utf-8 in the API call, but results are no better… Thanks!

Hi Monday support. I am using the Monday API to pull data via Python. I am using the following code: def monday_fetch_and_process_data(api_key, board_id): # API Endpoint url = “https://api.monday.com/v2” # Query to get items from a specific board query = ''' { boards(ids: %s) { items { name column_values { title text } } } } ''' % board_id # Headers headers = { 'Authorization': api_key, 'Content-Type': 'application/json' } # Make the API Request response = requests.post(url, json={'query': query}, headers=headers) data = response.json() Everything has been running smoothly until this morning, where I get this error when running the code: API Response: {‘errors’: [{‘message’: “Field ‘items’ doesn’t exist on type ‘Board’”, ‘locations’: [{‘line’: 4, ‘column’: 9}], ‘path’: [‘query’, ‘boards’, ‘items’], ‘extensions’: {‘code’: ‘undefinedField’, ‘typeName’: ‘Board’, ‘fieldName’: ‘items’}}], ‘account_id’: 4064623} I would greatly appreci

For context, I am creating a template that looks like; When a new item is created in board, create a task in reminders and sync all future updates. For this I need to create a trigger; When a new item in board is created in monday.com This trigger will create webhooks to for item creation and column updates And a new action; create a task in reminders and sync all future updates. This will create the task in the external app I would like to map an item in monday.com to a task in the external app. Currently I am having my trigger output an itemMapping and setting this as the source entity of the task in the action. I suspect the format of the itemMapping is incorrect though as the task data is not being populated when it is passed to the action. Ideally i’d like to output an itemValues object from the trigger, however this does not seem to be an option currently. I’d like to know what the format of the itemMapping entity should be so I can output it correctly. Thanks!

Hi Team, I am not able to create new version of my app (Special Automations - 10182838) anymore. Kindly help in this regard ASAP. Please watched attached loom video (monday - Apps - 5 February 2025 | Loom) for more context. I have raised same request 2 times earlier through the support form (https://support.monday.com/hc/en-us/requests/new?ticket_form_id=13855862562962) and once through CEOs email, but still this issue has not been solved. It has been around 1 month now (I raised this on 5th Feb first), now customers have stopped believing me when I say that this is issue from monday end. This issue is causing frustration for me as well as customers as new automation requests are piling up. Please resolve this ASAP, why are monday developers not taking up this up ? Thanks

I am struggling to use ‘move_item_to_board’ despite having what I believe to be the correct column mapping. I keep getting an error saying the column mapping is not correct. I have outputted the source board’s columns to double check, but it looks correct to me: [0] [nodemon] restarting due to changes… [0] [nodemon] starting node ./src/app.js [0] (node:91487) [DEP0040] DeprecationWarning: The punycode module is deprecated. Please use a userland alternative instead. [0] (Use node --trace-deprecation ... to show where the warning was created) [0] Transform text integration listening on port 8302 [0] Retrieved columns for board 1817479461: [ [0] { id: ‘name’, type: ‘name’, title: ‘Name’ }, [0] { id: ‘subitems_mkka1888’, type: ‘subtasks’, title: ‘Subitems’ }, [0] { id: ‘listen_link_Mjj8kFYr’, type: ‘link’, title: ‘Listen’ }, [0] { id: ‘creation_log_mkkapaxr’, type: ‘creation_log’, title: ‘SCOUT’ }, [0] { id: ‘a_r_Mjj8FbRY’, type: ‘people’, title: ‘A&R’ }, [0] { [0] id:

I’m dealing with API rate limiting in my application and looking for established patterns to handle this effectively. Currently, my retry mechanism implementation feels messy and difficult to maintain. Questions: What are the recommended best practices for handling API rate limits in production applications? How should retry mechanisms be implemented to handle rate limit responses efficiently? Are there any well-tested libraries or patterns that handle this elegantly? Current approach: I’m currently implementing my own retry logic, but it’s becoming increasingly complex and hard to maintain.

Hi everyone. I would like to know your opinion about the upgrading/downgrading process of a plan under the monetization system. First question As far as I know, when a user upgrades to a higher plan, monday applies a pro-rata price and the plan is immediately activated. Similarly, when a user downgrades to a lower plan, the plan is immediately activated, but no refund is issued. If this is the case, I think the process is not correct. If no refund is issued, at least the lower plan should be activated at the subscription renewal. Second question As said, when a user upgrades to a higher plan, a pro-rata price is applied. This is correct if your subscription model is based entirely on the time. But that’s not correct with other models. For example, in General Caster the small plan offers 5k ops/month (70 USD) and the medium plan offers 25k ops/month (140 USD). If a user with the small plan consumes all the available ops on the first day and then upgrades to the medium plan, he receives

Hi Team, In my app, I need to execute a background task to retrieve information from several boards. These boards may be restricted to some users. If I use OAuth user authentication to authorize the background process, the user granting the authorization might not have permission on the boards, causing the background task to fail. Is it possible to configure a service account or app account to execute this background task without a user context? Thanks in advance, Carlos

While creating an board through api, it is by default creating a item type board but i want to create a Campaign type board, is there any way if yes then tell or how to retrieve template_id of a campaign type board

[quote=“Soma Garamvögyi, post:1, topic:107682, username:Garam”] ding a HTML file that points to status.monday.com, saying there are some technical issues. HTTP 403 - Forbidden HTTP 200 - Success - with the following message: 0 message:Variable $file of type File! was provided invalid value locations 0 line:1 column:10 extensions value:[null] problems 0 path:[empty array] explanation:Expected value to not be null i have problem/ this code return internak serer error’ why? string mutation = $@" add_file_to_column (item_id: {itemId}, column_id: ““files_mkn0mwm9"”, file: “”{base64String}”“) {{ id }}”; mutations.Add(mutation); // } string query = $@" mutation {{ {string.Join("\\n", mutations)} }} "; var requestBody = new { query }; var json = JsonConvert.SerializeObject(requestBody); var httpContent = new StringContent(json, Encoding.UTF8, "application/json"); // שליחת הבקשה לשרת var response = await _httpC

The API reference is not entirely clear, but it does not appear that you can create new mirror columns: You can read the mirror column via the API, but you cannot filter, update, or clear it. This seems rather unfortunate if true, and the reference needs to be revised to make that clear. The API currently returns the following error when trying to add a new mirror column to a board that has an existing connected board with other mirror columns already present: errors: { error_message: 'This column type is not supported yet in the API', error_code: 'InvalidColumnTypeException', error_data: { column_id: null, actual_type: 'lookup' }, status_code: 200, ... } At the very least it would be very helpful to be able to add additional mirror columns to a board if a link to the connect boards is already present.