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When webhooks are triggered, an exception is reported

  • January 3, 2025
  • 4 replies
  • 18 views

I have set a column that sends a webhooks push notification when the column is changed. Today when I changed the column, I did not receive the webhooks push notification. Instead, I was prompted with the following message. I would like to know how to avoid this situation.

This webhook failed due to an
issue with the server. Please make
sure it's up and running.

4 replies

  • Author
  • Participating Frequently
  • January 3, 2025


Matias.Monday
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  • monday.com Team Member
  • January 6, 2025

Hello there @aaronchen,

Would you be able to please fill this form adding as much information as possible to it (such as account ID, board IDs, item IDs, automation ID, timestamps, etc.) so that our team can take a look into it?


  • Author
  • Participating Frequently
  • January 7, 2025

I think I figured out the problem, it’s because my program didn’t return the data to the webhooks. So the push failed。

Thanks for your help


Matias.Monday
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  • monday.com Team Member
  • January 7, 2025

I am glad you found the source of the issue @aaronchen !