Hi there,
I’m trying to build an integration between Freshdesk and Monday.
I order to capture events happening in Monday board. I would like to register a webhook in monday to capture update events in tasks.
I would like to know if this is possible and if so Can anyone tell which webhook event should i register in order to achieve this.
Thanks in advance 🙂
Please reference the API documentation located here: API Documentation Home to find all of the possible API mutations and their possible arguments such as webhook types/events.
Also have you checked out if the existing Freshdesk integration supports your needs? [monday.com: Where Teams Get Work Done](https://Freshdesk marketplace app)
Hello
Thanks for your reply. Yes i had checked the webhook events in the API documentation and there are events for creating and updating items.
But didn’t find a webhook API event for which would get triggered when Updates to task is added
I’ll check if one of the events within webhook events support. Thank you
When an update is added to a task (an item, all rows in boards are items) the event that has happened is create_update so the webhook you need listens for create_update or create_subitem_update
You can integrate Freshdesk with Monday by registering a webhook for task updates. Many Lead Generation Accountants use this setup to track project changes.
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