My company uses Monday and Kaseya Autotask. We want to do our primary work in Autotask for support tickets but send and receive information in Monday for reporting to Management. I’m a new worker tasked with learning how to make Monday communicate with Autotask.
I’ve never done a lot of scripting or worked with APIs before, so I am on a learning curve. We also have a third application called “Rewst” that allows you to automate workflows. Rewst has native connections with Autotask, but only a generic API link with Monday.
I’m looking for recommendations and advice on developing a learning path of getting one or both of these applications (Rewst and Autotask) communicating effectively with Monday. I would appreciate any feedback from anyone else who might be utilizing these tools.
Thank you for your consideration and input.
Using Monday with Rewst and Autotask
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