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Hello,

I am trying to upload an image to an update entry, but I get the next message

UserUnauthroizedException",“status_code”:403,“error_message”:“User unauthorized to perform action”,“error_data”


I found a previous topic with the same problem but the account has never lost his admin privileges, my user can write on the board, actually the script created the updates inside the board, and several items and subitems, before trying to upload the image. I have been using the API v2 token.


Any help is greatly appreciated.

Hey @Carlos-i 👋


That sounds quite odd! Would you be able to reach out to us via email so that we could troubleshoot further?


I’d love to see the specific query you are using leading up to the issue, including a timestamp of the last error received. This would help us troubleshoot the behavior further and hopefully, find a solution for it.


I’ve reached out to you via DM 🙂 I’m looking forward to hearing from you soon! 🙂


-Alex

Hey Alex


Sure I will, Thank you in advance


Carlos

To all future readers:


At this time we have been able to identify a fix for this issue! It was simply a case of mixed up API keys.

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