The documentation here - API reference mentions that subscription object will be part of the context response. But I am not getting that data for my app. As a result I am not able to check whether a company is in trial phase or not for my app. Please help in this regard ASAP, as my app is live on marketplace.
Return trial subscription info in context of app
Hello there @YashGarg,
Would you be able to please fill this form so our team can take a look into this? Please add as much detail about your case as possible. Add your app’s name, your app’s ID, and the account ID in which the app was built.
Looking forward to hearing from you via the form!
Cheers,
Matias
Hello @Matias.Monday ,
Actually I downloaded the app from a new account and it is working fine there. I assume that since the app had been in my original developer account for more than 14 days, so somehow it is not getting counted under a trial, whereas for the new account and fresh installation of the app, things are working as expected and I am able to get the subscription object with is_trial set to true.
Thanks
Hello again,
Matias here!
I believe your assumption is probably correct!
I am glad you found that 😁
Let me know if you have any other questions!
Cheers,
Matias
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