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Hi,


I’m a bit confused by the discounts we can grant to customers.


I am trying to grant a customer a 40% discount for 6 months. If I create a non-recurring monthly discount and delete it after 6 months, does that work? Or would it only apply the discount for 1 month?


If I create a recurring discount, I’m told it can not be deleted so I’m guessing creating a recurring monthly discount is not an option if I only want it to apply for 6 months.


Thanks

Hello there @DarrenO and welcome to the community!


I double-checked this with the team and they mentioned that if you create a recurring discount, that discount will apply until the account cancels the subscription or purchases a new plan.


A non-recurring discount would only apply for a month.

Hi @Matias.Monday, it would be amazing if we could choose the time period, like 3 months for example, or for the ability to cancel the recurring discount. It limits the offers we can provide, and certain apps monetization (like our own) are based off of monthly action usage, so a short trial limits the users ability to properly assess the app on their account. thanks!

Hey @BruceGosk,


Totally understand!


I recommend adding a feature request so it can be taken into consideration when planning the roadmap.


Best,

Rachel

Good suggestion - here it is 🙂. Recurring Discounts Thanks Rachel!

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