Provide visibility into the users's uninstall feedback

You can see this already, albeit in an unusual place. 

If you install the AMP app, you’ll get a churn reasons view like so:
 

It lists each app separately, so you have to select each app from the dropdown, but lets you download a CSV, so is a lot better than nothing.

HI ​@dvdsmpsn ,

Thank you immensely for the recommendation🙏. It indeed works!

You can see this already, albeit in an unusual place. 

If you install the AMP app, you’ll get a churn reasons view like so:
 

 

It lists each app separately, so you have to select each app from the dropdown, but lets you download a CSV, so is a lot better than nothing.

Do you happen to know if webhooks coming from an uninstall event contain this information?

​@willsamadi No this is something that only the AMP product gives us.

Uninstall webhooks are in this shape:

{
	"type": "uninstall",
	"data": {
		"app_id": 123456,
		"app_name": "Example app",
		"user_id": 123456,
		"user_email": "jd@example.com",
		"user_name": "John Doe",
		"user_cluster": "information_technology",
		"account_tier": "pro",
		"account_max_users": 40,
		"account_id": 123456,
		"account_name": "Example",
		"account_slug": "example-co",
		"version_data": {
			"major": 5,
			"minor": 0,
			"patch": 0,
			"type": "major",
			"number": 5
		},
		"timestamp": "2026-06-05T20:07:29.569+00:00",
		"subscription": {
			"plan_id": "my_plan_id",
			"renewal_date": "2026-06-19T00:00:00+00:00",
			"is_trial": true,
			"billing_period": "yearly",
			"days_left": 14,
			"pricing_version": 1,
			"referrer": null,
			"referrer_slug": null,
			"max_units": 1000000
		},
		"user_country": "US"
	}
}