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Dear Community,


I hope this message finds you all in good spirits.


I would like to inquire about the fate of account Storage once a user decides to uninstall the app. Are the data wiped out entirely upon uninstallation, or does Monday.com retain any portion of this data for a certain period or under specific circumstances?


Thank you all for your contributions and support. I eagerly await your insights and feedback.

Hello there @0xm3t1,


The data is not wiped when the app is uninstalled.


If the account re-installs the app, the data will be there.


Cheers,

Matias


How long is the data retained? As app developers we are required to delete data within 10 days per monday requirements for marketplace listing, which means we technically cannot comply with monday’s own rules if we use monday code.


Hello there @anon29275264,


It is handled case-by-case and by users’ demand.


Cheers,

Matias


Just to be clear if using monday code, monday is assuming responsibility for the data stored in the storage API, and its retention according to local laws?


Correct @anon29275264, monday is assuming responsibility for the data stored in the storage API, and its retention according to local laws 😁


Cheers,

Matias


Hello there @0xm3t1,

The data is not wiped when the app is uninstalled.

If the account re-installs the app, the data will be there.

Cheers,
Matias

Hello Matias,

The app review process requires that the app clear its data upon reinstallation. However, my app currently shows stored data even after being reinstalled. I find this behavior to be contradictory to the stated requirements. Could you please help me understand how to implement this? I don’t see a way to clear data upon uninstalling.
Also, isn’t it a requirement to keep data for 30 days even after uninstalling the app?


I can’t think of anything worse than the app wiping data on uninstall. If the user decides to uninstall/reinstall, very bad things will happen that they may not be aware of until the accidentally destroy all their data. 
 

monday should automatically perform a cleanup of orphaned app data after a number of days — sometime between 10 and 30 days. 
 

———

Aside For ​@lashibandara: ​@Matias.Monday isnt working on this community any more. 


@dvdsmpsn I 100% agree. But the review process is asking me to implement it somehow. And I have no idea how to do it at the moment. My app is a pure front end app. Apparently it’s a new requirement. 


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