Hi all,
First (and probably last) time I am submitting an app for the marketplace, this process is now ongoing for almost 2 months.
Can someone explain to me why I am being juggled around, the reviewer has no clue about technical details, contradicts themselves with official documentation and for every second thing I am asked to open a support ticket, so I am going around in circles. (It feels like they have a list of tasks to check off without really understanding them properly)
I am also asked to do stuff that’s impossible with the current monday platform, 2 examples: a) Make sure you delete user data after uninstalling, whilst I am using monday.storage only anyway and per the official documentation there is no need for this and it’s also impossible). b) After driving me mad about changing auth to be front end only with the monday SDK (and not JWT), I am now asked to change the reviewer’s account status to PRO, well the app_subscription query does not work in the playground, maybe there is a way to do it but the reviewer has no clue, so now it’s another 5 day wait till someone from the technical support team responds to my newly created ticket about this.