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Launching a new app - Customer data access

  • March 1, 2024
  • 4 replies
  • 228 views
J

Hi everyone 🙂

We will soon launch a new app and are having a look on monetization and pricing plans.

We want to launch a first version of our app for free (so totally free app) and plan to make it a paid one after some months.

As there will be no monetization at the beginning and we will have no access at developer payment board, I was wondering can we nevertheless see the data of the customers who will subscribe to our free app (ex: customer email, name, user tier etc…) ?

Are there any tips and trick in general for launching first a free app and monetizing it later?

I appreciate every feedback.

Thanks in advance,
Julia

4 replies

DevdeVince
  • DevdeVince
  • Participating Frequently
  • March 1, 2024

Hi @Julia1 ,
You still have the customer informations you want in the app lifecycle webhook even if the application is free.
Hope it answers your question.

BR
Vincent

J
  • Julia1
  • Author
  • New Participant
  • March 1, 2024

Thanks for your fast reply.
Also the email and info about the number of seats they have ? Or from the webhooks you can just have the status of subscriptions?

Thanks

DevdeVince
  • DevdeVince
  • Participating Frequently
  • March 1, 2024

Info we have from webhook with our free app:

  • Name of the app (obv)
  • User name
  • User email
  • Account name
  • Country
  • Account ID
  • Account Slug
  • monday.com plan
  • Nb if Seats
    J
    • Julia1
    • Author
    • New Participant
    • March 1, 2024

    Thank you Vincent, very helpful.

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