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Internal server error when querying boards

  • October 28, 2024
  • 5 replies
  • 27 views

I’m running the following query:

query QuerySharedBoards ($limit: Int, $page: Int) {
	boards (limit: $limit, page: $page, board_kind: share) {
		id
		board_folder_id
		board_kind
		creator {
			account {
				slug
			}
			id
		}
		description
		# items_count - complexity too high - see package documenatation above
		name
		permissions
		owners {
			id
			email
			name
		}
		state
		subscribers {
			id
			email
			name
			is_guest
		}
		type
		updated_at
		workspace_id
	}
}

and getting an internal server error (500 status code)

When removing the is_guest and email from the subscribers, everything works perfect.
My question is why? When I look for subscribers at the schema I do see that those should be a list of User which do have those properties.

Thanks!

5 replies

rachelatmonday
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  • monday.com Team Member
  • October 30, 2024

Hi @toshetah,

I just tested the query myself and it runs successfully/returns data. Can you try it again? I remember seeing reports of 500 errors that resolved themselves the other day in the community.

Best,
Rachel


  • Author
  • New Participant
  • October 31, 2024

Thanks for your reply @rachelatmonday , but it is failing constantly for a week already. Is there anything else I can try?


rachelatmonday
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  • monday.com Team Member
  • October 31, 2024

Hi @toshetah,

Since I am unable to replicate the issue, it seems like this might require a deeper look. Can you please open a support ticket here so our team can troubleshoot and try to optimize the query?

Best,
Rachel


  • Author
  • New Participant
  • November 4, 2024

Thanks @rachelatmonday ! I reached out and created ticket id:#3693954. I hope this can get resolved soon 🙏


Matias.Monday
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  • monday.com Team Member
  • November 4, 2024

Hello there @toshetah,

I have replied to your ticket 😀