Question

How to track mail HISTORY of new contacts in monday CRM?

Hey there,

we just started implementing monday CRM into our company and would like to crawl & add all the mails we shared so far with our contacts.

Generally, the mail synchronization works fine BUT it just starts with the moment the contact has been added to our CRM database.

Question:

As this is possible in Pipedrive & Co. as well, how do we synchronize mails shared with a contact from BEFORE the person was added to monday CRM?

+1

Hey @Rego91 ! Welcome to the developer community!

Perhaps you can ask about it in the monday CRM category? we have there people from CX that might know better :)

-Omer, community manager

@OmerK just posted it in the CRM community - thanks for the hint!

+1

And here’s the new post:

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