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How can i trigger the cutom action when reply added to the ticket?

  • March 5, 2025
  • 1 reply
  • 18 views

Kithi
  • Participating Frequently

Hi Team,
I want to create a trigger that activates whenever a new reply is added to a ticket (item) in Monday Service. I have explored the built-in triggers documentation, but I couldn’t find any relevant details about this functionality. Can anyone guide me on how to create a custom trigger for ticket replies?

1 reply

Kithi
  • Author
  • Participating Frequently
  • April 3, 2025

Hi @dipro , @Matias.Monday

Any updates on this?