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Hello everyone,


I’m new to the Monday.com community and would like to build a marketplace app.


I want to set up an incoming webhook in my app, which will integrate Monday.com with Twilio. The goal is to receive messages sent to my Twilio number and process them within my app. Whenever a new message is received, Twilio should invoke my webhook endpoint so that I can capture and handle the message within my app. Is this possible, and what would be the best approach to achieve this?


Additionally, during the app installation process, I need to collect the user’s Twilio phone number and credentials to establish the integration. What is the recommended way to create an installation page to gather these details securely?


I would greatly appreciate it if someone could share relevant documentation or examples to help me get started. Your guidance will be extremely valuable as I work on my first Monday.com app.


Thank you in advance!

Hello there @Kithi,


You could create an app as shown here, and use an integration feature with a custom trigger.


After the app is installed, you can use the authorization URL or the credentials field to get data from the user such as a phone number.


I hppe that helps 😀

Hi @Matias.Monday


Thanks for the response.


I’m struggling to setup the incoming webhook in my monday.com app. Each user who installs our app needs unique URL that they can configure as their Twilio messaging webhook. Once set up, whenever an SMS received on their Twilio number, Twilio will send the message to the configured URL. This URL must be a endpoint in our app, allowing us to process the image and create an item in moday.com board.


Twilio webhook setup page:

image

Hi @Matias.Monday


Input please

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