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ERROR: Cannot give out discounts - 403 error on plans API

  • April 19, 2023
  • 3 replies
  • 438 views

dvdsmpsn
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Something bad is going on. I can’t give ppl discounts.

The plan dropdown is empty and there’s hundreds of requests to:
https://:account_slug.monday.com/apps_ms/apps_backoffice/apps/:app_id/plans

Cc: @Matias.Monday @shaulgittelman

3 replies

rachelatmonday
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  • monday.com Team Member
  • April 20, 2023

Hi @dvdsmpsn,

I’m so sorry to hear about this! I’ve reported this issue to the team and will update you as soon as I hear back. In the mean time, can you please send me your app ID you’re having issues with?


dvdsmpsn
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  • Author
  • Participating Frequently
  • April 20, 2023

@rachelatmonday As I hoped. Sleep on it and the problem goes away.

Aside: it looks like you folks might be trying to fix the fact that we can’t change prices after submitting an app. I see the V1 suffix on the dropdown items:

fyi: the app_id is 10029356.


Matias.Monday
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  • monday.com Team Member
  • April 20, 2023

Hello @dvdsmpsn,

The fix was deployed in the last couple of hours 🙂

Our team is always working to improve the monetization system. We will announce any changes so you are all in the loop!

Cheers,
Matias