Skip to main content

After creating a new item with


mutation {

    create_item (

        board_id: 1234567890,

        group_id:"emailed_items",

        item_name: "new item for testing 20230620T2341"

    ) { id } }

And verifying it exists, using the simple “items” query, I was expecting the item to appear in the board UI but it is not there.


I refreshed the page and it didn’t help.

I also tried the “search everything” and it didn’t find the new item.

It only shows in the graphql results.


I also tried duplicating an item from the board, since I thought, maybe there are columns or fields I needed to set to make it work. So I used:


mutation {

    duplicate_item ( board_id: 1234567890, item_id: 234234234 ) {

        id

    }

}

With similar results: the item was created successfully and I could see it using the graphql query, but it is not showing in the board and the “search everything” fails to find it.

hi @amih


Welcome to the community! Your GraphQL is perfectly fine. I tested the same on my account and the newly created item did show up immediately in the UI. I suggest to email support on this one.

Hello @amih I have replied on our email thread 😁

For anyone finding this issue, the solution was a permission issue.

The API key used wasn’t from the same user which I was using to view the board.

The solution is to add permissions or create an API Key from the user I want to see the items.

Reply


Terms & ConditionsCookie settings