Confused about the install process

Hey @FridayBilling!

If the user installs from the market place, I assume the app is installed there and then they are directed to my app to sign up and go through the oauth process?

Yes, this is correct!

If the user starts from my application, do I have to send them to the install link to do the install, and then have them give access through the oauth process?

Can you elaborate a bit more on what you mean? Do you have another access point?

Regarding the form, the marketplace app review team just checked and said it should be working normally! They told me to ensure you’re checking the boxes at the bottom, signing, and clicking “Done”.

Let me know if you still face issues with this!

Best,
Rachel

Hi Rachel, Thanks for getting back to me.

If someone came directly to our website and signed up how would that workflow look? It feels like I would have to have them install the application with the link provided by Monday, and then do the oauth process?

@rachelatmonday The form is still not submitting. 😦

Do you mind sending screenshots or a screen recording of the form? You can DM it to me if preferred 🙂

@rachelatmonday I sent them to you.

@FridayBilling got it! Replied there 🙂

Got the form sorted so I’m circling back to this!

Yes, you are correct. When a user wants to use the app, they must do two things:

1. Install the app
2. Go through OAuth

They could install the app through an installation link on your website or by visiting the marketplace. Then, they could go through OAuth when they open the app OR be directed to the OAuth flow from the website (although this is the less likely of the two).