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Cannot install app on own account 'Your account does not have access to this app"

  • September 2, 2026
  • 1 reply
  • 238 views

Hello,

I’ve created an app, created a public installation (‘share app’ section) so I can set up multi-region, and now I cannot seem to be able to install the live version in my own account.
 

Live app won’t install in own account


I’ve tried un-sharing the app but it won’t solve the problem.

​​​​​​

Current share state for v4

Any ideas what’s blocking here?

I just want to install the app for my account for now. FYI I tried sharing the app to my own account see if it solved the problem but it won’t accept it.

Thank you,

Best answer by hasen74

Got my own answer:

Once an app is shared, installing it to own account can only happen after setting the sharing permissions to “All accounts”.
 


Only then can the app be installed. Then, the app permissions can be restricted again.

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  • hasen74
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  • September 7, 2026

Got my own answer:

Once an app is shared, installing it to own account can only happen after setting the sharing permissions to “All accounts”.
 


Only then can the app be installed. Then, the app permissions can be restricted again.

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