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API - Scopes Authentication error

  • January 29, 2026
  • 4 replies
  • 52 views

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Hi everyone,

Between January 28 and January 29, we identified an issue that caused temporary disruptions to some apps and integrations across a limited number of monday.com accounts.

What happened
During this time, certain API requests intermittently failed to retrieve user API token scopes, which may have affected:

  • App functionality

  • Integrations

  • Short-lived automation or authentication flows

The issue has now been fully resolved, and all systems are operating normally.

If you continue to experience any unexpected behavior or have questions, please feel free to reach out.

4 replies

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  • Author
  • monday.com Team Member
  • January 29, 2026

To be more specific, the timeframe of the issue, is from Jan 28th 10 AM UTC - Jan 29th, 3 PM UTC.


hellotimi
  • Participating Frequently
  • January 30, 2026

Hi ​@Amirli, I'm currently getting USER_UNAUTHORIZED error when I execute the delete_webhook mutation. I've confirmed that my token has the webhooks:write and webhooks:read scopes

My goal is to delete these webhooks from the ui as it isn't possible to do them directly from the ui.

Not sure if this is related.

Thanks.


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  • Author
  • monday.com Team Member
  • February 1, 2026

Hi ​@hellotimi,

It seems like an unrelated issue. could you please open a ticket to our support and we’ll take a look? 

Thanks.


hellotimi
  • Participating Frequently
  • February 1, 2026

Hi ​@Amirli , just did: #4566964