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ActiveCampaign / Make.com integration error - phone number

  • August 17, 2023
  • 1 reply
  • 336 views
N

Hi There,

I’m trying to sync data from Active Campaign to our new Monday CRM boards, using Make.com. However the integration is failing, I think because of the format of the phone number.

Active Campaign gives us a single number, including the ISO code for example. 447904446802. But it looks like Monday expects the ISO code separately?

I’ve tried turning off the ‘flag’ in the column settings on the Monday board, but this does not seem to have helped.

Screenshot 2023-08-17 at 4.27.10 PM

Any bright ideas much appreciated!

1 reply

Matias.Monday
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  • Matias.Monday
  • monday.com Team Member
  • August 20, 2023

Hello there @NaomiCoe,

It looks like Make’s action needs a country code for it to work.

So in this case, if that phone number was for example from the UK, the action should work if you add “UK” as the country code.

Let me know how that goes!

Cheers,
Matias

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