500 Server Error: Internal Server Error for url: https://api.monday.com/v2

This really sounds like a job for appsupport@monday.com since it seems to be something more technical than just a usage error.

But if you would post the query youre running that would be helpful.

Hello @gbronca,

You can send us an email to appsupport@monday.com with the exact query you are using and the error you are getting (and if you can a timestamp of the last time you ran this with the date, hour, minute and user whose API token is being used) and we can take a look from there!

Looking forward to hearing from you via email!

Cheers,
Matias

Thanks Matias,

I’ve sent the email and will work with the support team to solve the issue.

Giovanni

Sounds good @gbronca !!

Hello,

we have identified the same “internal server error”.

Here are the specific conditions to reproduce the error:

Query:

{
  items(ids: [5514944706]) {
    id
    board {
      id
      name
    }
    name
    column_values {
      column {
        id
      }
      id
      type
      value
      text
      ... on MirrorValue {
        column {
          id
        }
        id
        type
        value
        text
        display_value
      }
    }
    subitems {
      id
      name
      column_values {
        column {
          id
        }
        id
        type
        value
        text
        ... on MirrorValue {
          column {
            id
          }
          id
          type
          value
          text
          display_value
        }
      }
    }
    parent_item {
      id
      name
      column_values {
        column {
          id
        }
        id
        type
        value
        text
        ... on MirrorValue {
          column {
            id
          }
          id
          type
          value
          text
          display_value
        }
      }
      board {
        id
        name
      }
    }
  }
}

The error only occurs under this conditions:

1. Task has subtasks
2. display_value on subtasks is set in the query

Hello there @sleginkov,

Please send this over to appsupport@monday.com and we will take a look from there 😁

Cheers,
Matias

Hi @Matias.Monday, thanks. Meanwhile the error was already fixed 🙂

I am glad that is the case @sleginkov !