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Hi


I need to query the items of a couple of boards for an internal system and to run some reporting on it.

There is one board in particular that I receive the “500 Server Error: Internal Server Error for url: https://api.monday.com/v2” on some items but not all items.

If I remove the column_values from the query, I am able to query all items. If I keep the column values, I am able to query some items but not all, even if I just query the name and id in column_values, it doesn’t work.


Any ideas on what could be causing this issue?

This really sounds like a job for appsupport@monday.com since it seems to be something more technical than just a usage error.


But if you would post the query youre running that would be helpful.


Hello @gbronca,


You can send us an email to appsupport@monday.com with the exact query you are using and the error you are getting (and if you can a timestamp of the last time you ran this with the date, hour, minute and user whose API token is being used) and we can take a look from there!


Looking forward to hearing from you via email!


Cheers,

Matias


Thanks Matias,


I’ve sent the email and will work with the support team to solve the issue.


Giovanni


Sounds good @gbronca !!


Hello,


we have identified the same “internal server error”.


Here are the specific conditions to reproduce the error:


Query:


{
items(ids: d5514944706]) {
id
board {
id
name
}
name
column_values {
column {
id
}
id
type
value
text
... on MirrorValue {
column {
id
}
id
type
value
text
display_value
}
}
subitems {
id
name
column_values {
column {
id
}
id
type
value
text
... on MirrorValue {
column {
id
}
id
type
value
text
display_value
}
}
}
parent_item {
id
name
column_values {
column {
id
}
id
type
value
text
... on MirrorValue {
column {
id
}
id
type
value
text
display_value
}
}
board {
id
name
}
}
}
}

The error only occurs under this conditions:



  1. Task has subtasks

  2. display_value on subtasks is set in the query


Hello there @sleginkov,


Please send this over to appsupport@monday.com and we will take a look from there 😁


Cheers,

Matias


Hi @Matias.Monday, thanks. Meanwhile the error was already fixed 🙂


I am glad that is the case @sleginkov !


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