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403 User Unauthorized

  • January 24, 2022
  • 1 reply
  • 1534 views
mclaughlin5360
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Hi -

I am currently trying to create a new board from a template. I have the GraphQL API written out correctly and have tested it successfully on two different monday.com accounts. Both of those accounts are PRO accounts where I have simply taken the Admin API token and used it for Auth.

Capture

For some reason I have now gotten this error 403 with an ENT account. I have tried a few different Admin users of this account but still no luck. Has anyone else faced this issue?

    1 reply

    Matias.Monday
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    • Matias.Monday
    • monday.com Team Member
    • January 25, 2022

    Hello @mclaughlin5360!

    That sounds odd. Would you be able to send us an email to appsupport@monday.com with this information and the information of the account and users you are using so we can take a closer look?

    Looking forward to hearing from you 🙂

    Cheers,
    -Matias

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